https://www.krunk4ever.com/blog/2006/03/09/logitech-customer-service-experience/ After eliminating all other possibilities, the one remaining-no matter how unlikely-must be the truth. Tue, 25 Jul 2006 13:53:40 +0000 hourly 1 https://wordpress.org/?v=6.1.7 https://www.krunk4ever.com/blog/2006/03/09/logitech-customer-service-experience/comment-page-1/#comment-4546 Tue, 25 Jul 2006 13:53:40 +0000 http://www.krunk4ever.com/blog/?p=386#comment-4546 I bought mine in February, and it has just now failed completely (July). I called Logitech too, but they are no longer manufacturing these headphones. So instead of replacing it, they want me to ship the whole thing to them, along with my receipt, and they’ll refund the purchase amount. If you don’t have a receipt, they give $49. The do not pay for shipping. Still, that’s not a bad way to handle it.

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